Phishing – How to avoid it

One of the most shocking trends revealed by our client survey was just how many of you have come into contact with phishing scams. Phishing is a type of fraud where a scammer contacts you by email, phone call, letter or even face-to-face, claiming to be from a company you trust. They then ask for sensitive information such as passwords and credit card details, putting you and your finances at risk.

Sadly the COVID-19 pandemic has given fraudsters a chance to concoct all sorts of new scams. With so many of us spending more time at home in lockdown, the risk of exposure can be much higher.

The golden rule when it comes to phishing is to stay vigilant. If you are asked for login information or personal details by email or phone call, don’t give it. Of course, phishers prey on people’s doubts – what if it really IS your bank contacting you? Again, the best response is to stay alert and be aware. If you are unsure whether a communication is legitimate, contact the organisation in question via an official channel on their website to check.

If you want to learn more about phishing and how you can avoid it, Action Fraud has a dedicated webpage about it. They also have an email alert service you can sign up to, which will update you about new scam trends. Just click here for more information.

We know how unsettling it is to be on the receiving end of fraud – and want to do all we can to help you prevent it. If you’re unsure about a request you’ve been sent, feel free to get in touch with us at for advice on how to handle it.

In the meantime, stay vigilant and stay safe.